Ideas That Inspire with Angelo Ponzi: Implementing a Customer-First Strategy.

Register

Put the Customer Back at the Heart of Your Business and Implement a Customer-First Strategy.

In today’s rapidly changing world, businesses that prioritize the customer experience don’t just survive—they thrive. But keeping customers at the heart of your business requires more than good intentions; it demands a strategic, organization-wide commitment.

Join us for this insightful session with Angelo Ponzi, Fractional CMO and Marketing Consultant, as we explore how to implement a customer-first strategy that drives business growth and fosters long-term brand loyalty.

What You’ll Learn:

The critical role of the voice of the customer in shaping your brand and business strategy.
How to build an organizational culture that embraces and supports customer-first thinking.
Actionable steps to implement a strategy that enhances engagement, retention, and growth.

If you’re looking to refine your customer experience, deepen brand loyalty, and ensure long-term success, this session is for you.

Don’t just serve your customers—understand them. Join us to learn how to turn customer insights into business impact.
Speaker Biography:
Angelo Ponzi: Fractional CMO
With decades of marketing expertise, Angelo Ponzi has guided companies from start-ups to global brands through every stage of growth. His superpower? Market research. By leveraging customer insights, Angelo develops strategies that lead to measurable success—whether in brand positioning, business development, or revenue growth.

UCI Division of Continuing Education | Website | View More Events

Contact the organizers